Creating the Workplace of the Future with EQi

Roberta Moore, EdS, MBA, MS., president and CEO, The EQ-i Coach

Western thought has largely been shaped by an admiration of logic, as opposed to emotion. Descartes said, “I think, therefore I am.” Stoics like Marcus Aurelius taught that it is best to ignore feelings. Today, however, we have done a complete 180. Business leaders are prized for being multi-faceted and passionate. Qualities once seen as weaknesses, such as empathy and sensitivity, are now viewed as strengths. Emotional intelligence (EQ) has become more than a buzzword. Research has proven that EQ has a significant impact on occupational performance. According to Time Magazine, 90 percent of top performers have high emotional intelligence. Plus, according to a study conducted by Lyle Spencer, Jr., CEOs with high EQ add 127 percent more to their companies' bottom lines than average executives who possess lower EQ levels. As we move into a hyper-focused era of mindfulness and self-awareness, the outdated notion of an unapproachable, money-driven leader will become less common. Corporations around the world turn to EQ measurement in hiring, promoting, and developing their employees because they know that to foster a community-oriented environment, leaders must be engaging, compassionate, and morally competent. Those who possess higher social skills and empathetic qualities will drive future companies forward.